Frequently Asked Questions
Everything you need to know about your grooming essentials.
How long does shipping take for UK orders?
Standard delivery typically takes 3-5 working days, while our Express Shipping option ensures your grooming tools arrive within 1-2 working days.
What is your return policy for personal care products?
Due to hygiene reasons, we can only accept returns on products that are unopened and in their original packaging within 30 days of purchase.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure payments via PayPal, Apple Pay, and Google Pay.
How often should I replace my razor blades?
For the closest and most comfortable shave, we recommend changing your blades every 5 to 7 shaves, or as soon as you notice the lubrication strip has faded.
Do you offer a subscription service for blade refills?
Yes, our Blade Subscription service allows you to choose your frequency and save on every order, ensuring you never run out of fresh blades.
Are your products cruelty-free?
Wilkinson Sword is committed to high ethical standards; we do not test our finished products on animals and strictly follow all regional cosmetic safety regulations.